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Once confirmation has been received that your payment has been successful from your chosen payment method provider, then we can process your order and send your email containing your unique code and instructions on how to download the software from the Supplier.
When completing the checkout, please make sure that your email address is accurate so that we can get this to you as quickly as possible.
14-day money back guarantee included if product is not activated
You can purchase from Gear4music with complete confidence and peace of mind. All of our digital products come with a 14-day money-back guarantee as standard.
If you decide you don't want your order, you can return it within 14 days of receiving it. Provided your product hasn't been activated in that time, you can exchange it for a different product, or get a refund.
We will only issue a new product or refund if the supplier confirms that your product has not been activated. At the same time, we will ask them to invalidate it so that it cannot be used in the future.
This does not affect your statutory rights.
For more information, please refer to our Returns and Refunds Information.
If you decide your order isn't suitable for any reason you can return it - just let us know within 50 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.
Eligibility for Money Back Guarantee
Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software
We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on Gear4music.
In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.
When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.
This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.
| UK & Europe | EU Standard | Gear4music Standard | Gear4music Optional |
|---|---|---|---|
| Return Period | 14 days | 50 days | up to 180 days |
| Standard delivery charges refunded? | Yes | Yes | Yes, up to 30 days |
| Upgraded delivery charges refunded? | Standard costs only | Standard costs only | Standard costs only |
| Free collection on cancellation | No | No | Yes, up to 30 days |
| Free collection if defective, delivered damaged or incorrect item | Yes, within 14 days | Yes, within 14 days | Yes, within 30 days |
We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.
Key Features
Native Instruments Komplete 15 Collector's Edition is the biggest collection of instruments and effects that Native Instruments has ever released. Containing nearly ever Native Instrument released in one bundle, the Komplete 15 Collector's Edition saves you more than 92 of the cost of each product when purchased individually, making it the best and most cost-effective way to add a plethora of industry-leading tones in your projects. In addition to massive cost-savings, upon registering your product, you will receive a FREE voucher worth 25 Euros to spend in the Native Instruments Online Store.
Featuring over 165 premium instruments and 290 total products, Komplete 15 Collector's Edition puts more than 150,000 sounds into your musical arsenal. From cutting-edge synthesizers, immaculately sampled instruments, exciting expansion packs and more, Komplete 15 Collector's Edition is the ideal introduction to professional-grade sounds for your productions. Komplete 15 Collector's Edition sees the addition of Kontakt 8 with new intelligent Tools and Leap features, Guitar Rig 7 Pro, iZotope Ozone 11 Standard, Kithara, Fables, Action Woodwinds, Valves Pro, and many more.
Komplete 15 Collector's Edition includes 125 genre-specific Expansion Packs, loaded with an array of useful production tools from presets, drum-kits, one-shots, samples and even loops. Crafted by legendary industry artists, these expansions can be used in any DAW and with an array of Native Instruments products including Battery 4, Monark and Massive.
Product Ref: 310656
The Komplete 15 Collector's Edition comes packed with over 125 genre-specific Expansion sound packs, each brimming with synth presets, drum kits, one-shots, samples, and loops. These Expansions, created by top artists and sound designers, are designed to work flawlessly with any DAW and integrate smoothly with Native Instruments tools like Kontakt 8, Massive X, Battery 4, Monark, and Massive.
