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Stock Location
| UK Distribution Hub: | 1 |
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5-year warranty & 30-day money-back guarantee included
If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.
Eligibility for Money Back Guarantee
Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software
We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on Gear4music.
In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.
When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.
This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.
| UK & Europe | EU Standard | Gear4music Standard | Gear4music Optional |
|---|---|---|---|
| Return Period | 14 days | 30 days | up to 180 days |
| Standard delivery charges refunded? | Yes | Yes | Yes, up to 30 days |
| Upgraded delivery charges refunded? | Standard costs only | Standard costs only | Standard costs only |
| Free collection on cancellation | No | No | Yes, up to 30 days |
| Free collection if defective, delivered damaged or incorrect item | Yes, within 14 days | Yes, within 14 days | Yes, within 30 days |
We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.
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Key Features
The Martin HD12-28 Refreshed is a 12-string Golden Era inspired guitar that blends timeless craftsmanship with modern enhancements. Featuring East Indian rosewood back and sides paired with a solid spruce top, this guitar delivers a rich, resonant tone with impressive depth and clarity. Its forward-shifted, non-scalloped X-bracing and GE Modern Belly bridge offer improved sustain and dynamic response, making it perfect for full, vibrant acoustic sound.
Designed for comfort and playability, the HD12-28 boasts a High Performance Taper neck with a Modified Low Oval profile, ensuring a smooth and comfortable grip. Premium appointments like bone bridge pins, a bold herringbone inlay, and a faux tortoise pickguard give it a classic aesthetic, while chrome enclosed gear tuners provide perfect tuning stability.
Product Ref: 323516
The Martin HD12-28 Refreshed captures the essence of the Golden Era with its forward-shifted, non-scalloped X-bracing. This bracing design allows the solid spruce top to resonate more freely, producing a rich, balanced tone with enhanced sustain and dynamic range. The combination of East Indian rosewood back and sides further deepens the tonal warmth, delivering a full-bodied sound that is perfect for intricate fingerpicking and bold strumming alike.
Designed with the player in mind, the HD12-28 features a Modified Low Oval neck shape paired with a High Performance Taper. This combination offers a slimmer, more comfortable grip, making it easier to navigate the fretboard, even during extended playing sessions. The carefully bevelled fingerboard edges provide a smooth feel, making this 12-string a joy to play.
Every detail of the HD12-28 reflects Martin's commitment to quality craftsmanship. From the solid spruce top and East Indian rosewood back and sides to the bone nut, saddle, and bridge pins, each component is selected for its tonal contribution and durability. The bold herringbone inlay and faux tortoise pickguard add classic visual appeal, blending vintage design with modern refinements for a guitar that looks as exceptional as it sounds.
Maintaining stable tuning on a 12-string guitar is essential, and the HD12-28 excels with its chrome enclosed gear tuners. These tuners provide precise, smooth adjustments, ensuring that each string stays in tune through dynamic playing and environmental changes. Combined with the compensated bone saddle, this setup guarantees accurate intonation and consistent performance, letting you focus entirely on your music.
